At Genesys, we are proud to be a global hub of innovation, collaboration, and continuous learning driven by a relentless focus on delivering AI Powered Experience Orchestration. Upholding the highest standards of integrity, ethics, and compliance is foundational to our success as outlined in our Code of Conduct (the ”Code”). 

We’ve worked hard to create an open, transparent culture where honest communication is expected.  To raise a concern, or if you suspect a violation of our Code, our policies, applicable laws or regulations, or conduct that otherwise deviates from our values, you can submit a report to our SpeakUp Line.  Our SpeakUp Line, hosted by Ethico, is available 24/7 by phone, website, or app.  Reports can be made anonymously where permitted by law*.   All reports are handled with confidentiality and care.  We strictly prohibit any form of retaliation against an individual who, in good faith, raises concerns or participates in an investigation. 

Together, let’s keep integrity and accountability at the core of everything we do. Thank you for continuing to make Genesys a place where ethics and excellence go hand in hand. 

JENNIFER BARRY 

Chief Compliance Officer & Global Head of Litigation 

* Please note that not all countries allow for anonymous reporting of all types of violations. The Ethico tool will provide you with more detailed information on this depending on location.